Terms and Conditions
For Shop Themes:
Support is provided for customers of Prim Design Studios and Prim Design Studios’ Etsy store. Proof of purchase is required either in the form of a screenshot or purchase ID and must be provided before assistance is administered. Support includes the installation and setup of your new theme. Support tickets can take up to two (2) business days for a response. If after the allotted time, you do not receive a response please email the Support Team directly at support(at)PrimDesignStudios.com.
Support beyond what is mentioned above can be provided by purchasing a customization package from us.
For custom website and branding design services:
Five business days of support are provided following the day of completion of your project. It is your responsibility to contact me with concerns or bring to my attention anything that may need edited. Support includes installation and setup help, as well as help understanding how to use your new theme. After five business days, I will consider our project complete. If you need further assistance after the five business days, you will be charged an hourly rate and will receive an invoice for the amount of hours worked.
By buying a theme or service from Prim Design Studios you agree to the following:
- To download one copy of the purchased materials*.
- Our themes are not to be resold, or redistributed in any way, shape or form. They are for your personal use only.
- Your purchased theme may be used on one website only. If you wish to use the same theme on multiple websites you must re-purchase the theme for every additional website you would like to use the theme on.
- Not to remove any copyright statements located on the bottom of the theme.
- Link back to Prim Design Studios in the footer of your theme.
- To not use the theme for commercial use **.
- You will not claim, suggest, or otherwise imply the HTML/CSS/PHP code or images are your own creation whether it is altered or not.
* We suggest you make a backup copy of the original download files. If you alter the theme in any way or delete the files, we are not responsible for providing you with another copy of the theme’s files.
** In this case, commercial use means altering one of our themes for you to resell, redistribute, gift, share, or transfer to another person for monetary gain or non-financial gain. Your purchased theme may be used on one blog/website which profits from advertisement, sponsors, affiliate marketing, and other blog-related monetary gains, so long as you are not reselling, redistributing, gifting, sharing, or transferring the theme to another person.
REFUSAL OF SERVICE
The Services and Shop products offered are subject to the acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. Orders are not deemed accepted until payment has been made and is cleared.
Prim Design Studios accepts PayPal as a payment for Shop products. Although we use PayPal as a payment gateway, a PayPal account is not required. You can use a credit card or debit card to purchase a Shop product without the obligation of making a PayPal account.
Services are paid for through the use of your bank account or a credit card/debit card. You will receive an invoice for half of the agreed upon payment before a project is started and the other half of the payment before a custom theme is installed and setup. Certain projects may be paid for through an agreed upon hourly rate. If that is the case, you will receive an invoice every Sunday around 8 pm EST during the project.
Due the digital nature of our products, all sales are final. Upon purchase of a theme, you will have access to the installation and setup tutorials. Each theme has a page with several tutorials specifically made to guide you on how to install and setup your new theme.
All themes are protected under copyright and are property of Prim Design Studios.
Prim Design Studios offers services ranging from graphic design to complete website design packages. It also offers a blog full of tips about how to run a blog, social media, and web development. Everything mentioned above should be referred to as the “Service.”
INFORMATION WE COLLECT
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. We may collect your name, billing address, credit card information, phone number, your website/blog address.
The information you provide is used to complete a transaction, verify your credit card, place an order, and send periodic emails. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We may track information you type in a search bar, what pages you visit, how long you stay on a page, what browser you’re using, IP address, and referring URL. We use this information to administer the Site and provide the highest possible level of service to the customer. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information. However, we cannot guarantee a 100% secure website at all times. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
UPDATING YOUR INFORMATION
You may access and correct your personal information and privacy preferences by emailing us at support(at)PrimDesignStudios.com
CHANGES TO THIS POLICY
Permissions and Comment Policy
Thank you for enjoying the content offered on PrimDesignStudios.com.Without permission you may:
- Link to any public blog posts on PrimDesignStudios.com
- Re-post an excerpt from any blog post of no more than 200 words with a link back to the original post.
- Print posts or content of this site for non-commercial use (up to 24 copies only) provided you include the following copyright: “ 2017, Prim Design Studios. All rights reserved. Originally published at PrimDesignStudios.com.”
You may not:
- Re-post content in its entirety or an excerpt of more than 200 words.
- Alter content of this site for your own blog/site.
- Use any content on this site for commercial use.
When posting a comment on the Prim Design Studios blog you agree to these terms:
- Delete: We reserve the right to delete any comments you make.
- Ownership: You retain ownership of your comments. We disclaim any and all liability that may result from them.
- License: You grant PrimDesignStudios.com the license to post your comments in any form such as in a blog, in a video, or in a presentation. This license is worldwide, irrevocable, non-exclusive, and royalty-free.
- Linking: Sharing appropriate links in your comments is allowed given the link is relevant to the content you’re commenting on. Anything unrelated will be deleted.
By commenting on any blog post on PrimDesignStudios.com you agree to the above comment policy. Any violators will have their comments deleted. Repeat violators will be banned from commenting on PrimDesignStudios.com
Premade Theme Terms and Conditions
Payment can be made via PayPal with or without a PayPal account. If you do not have a PayPal account you may pay with your debit or credit card.
Due the digital nature of my premade themes and the fact that as soon as your purchase is made you’re sent the digital files, there are no refunds.
Set up and installation support is offered for every Prim Design Studio’s theme. We have a support page for each theme with extensive set up and installation instructions in addition to the install PDF included with your download. If you need additional help, please fill in the form on the support page. Support is only offered to someone who purchases a theme from my theme shop or my theme shop on Etsy.
My premade themes sell an unlimited number of times and therefore you might see the same theme on another website. Prim Design Studio’s premade themes are not one-of-a-kind. For a unique theme tailored just for you, check out my custom theme design service.
FOR SELF-HOSTED WORDPRESS.ORG ONLY
My themes are created for WordPress.org. This is the self-hosted version of WordPress. They will not work with WordPress.com or Blogger. If you need a recommendation for a WordPress host, I highly recommend A2 Hosting.
The Genesis Framework is required for my premade themes to work. I supply a copy of the Genesis framework with every theme, and with custom blog design work, but do not offer support for it.
The compensation received will never influence the content, topics, or posts on this blog.
I am not compensated to provide opinions on products, services, websites, and various other topics. Even though I may receive compensation for posts or advertisements, I always give honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this blog are purely my own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider, or party in question.
I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”
Prim Design Studios may contain third party affiliate links on the home page and individual blog posts or pages. I do not wish to push sales, but to make it easier for you find items I may talk about. It is your decision if you decide to buy the item(s) or not. If you do buy the items using my affiliate links, I will receive a very small monetary benefit. This does not affect the price of the item you’re buying.
Blog posts containing affiliate links will be identified with a disclosure at the beginning of the post.
Last updated: August, 2017